General information

MOJA KUĆICA TOURIST AGENCY

Registered in Croatian Court Register - Commercial Court in Rijeka

Legal form: Limited liability company, LLC

Register number (MBS): 040143631

OIB (Identification Number): 42111768790

Account opened

Privredna banka Zagreb d.d., Radnička cesta 50, 10000 Zagreb

IBAN: HR7523400091111139699

SWIFT: PBZGHR2X

Residence: Brajdine 95, 52203 Medulin, Croatia

Share capital: 24.000,00 Kuna - Payed in full amount

Founder: Evguenia Tranfić

Authorized representatives: Goran Tranfić

Acting type: Tourist agency acting as travel organizer and/or intermediary

Identification Number (ID-Kod): HR-AB-52-040143631

Office address: Brajdine 95, 52203 Medulin, Croatia

Office Manager: Dorijana Rumin

Email: info@karavela.com

Phone: 00 385 52 576 919

Fax: 00 385 52 576 919

Working Time: Monday to Saturday 08:30-21:00

Competent authority: Državni inspektorat, Turistička inspekcija, Šubićeva 29, 10000 Zagreb, Hrvatska

The conditions, content and prices of the published accommodation services are clearly highlighted with each published accommodation service. The Agency undertakes to abide by the same, and waives the right to change after the guest has paid the advance / reservation confirmation of the published accommodation service.

NOTIFICATION ON THE METHOD OF SUBMITTING CONSUMER COMPLAINT

We inform consumers and other tourist service users that their written complaints can be filed in the business premises of the company at Brajdine 95 – Medulin. We will acknowledge receipt of the complaint in writing without delay.

A complaint can also be filed by:

Post to address:

Tourist agency Moja kućica d.o.o.

Brajdine 95

52203 Medulin

Croatia

E-mail: info@karavela.com

Fax: 00 385 52 576 919

Please provide the following information when filing complaints:

NAME AND SURNAME

STREET AND HOUSE NUMBER

PLACE

We will reply in writing to you within 15 days of receipt of the complaint.